Our services

General Administration Services

Whether you need our virtual assistants to do a one-off job or you would like to use us on a regular basis, we are here to support you.

We offer a vast range of administrative services including,

Audio/Copy Typing

Using digital technology our experienced and RSA qualified typists will then transcribe documents and return to you digitally. General letters have a 24 hour turnaround time with more detailed reports assessed when received and a timeframe for completion agreed.

Diary & Email Management

Efficient management of electronic diaries & schedules to include appointment booking. Daily management of your inbox prioritising important communication and responding to clients.

Internet Research / Proof Reading

In depth research and summary compilation. Proof reading of reports & educational documents

Data Input / Record Keeping

Database creation, input and management.

Newsletter, Mailshot and Presentation Services

Compilation and distribution of regular or ad how newletters and mail shots.

Presentation Compilation via PowerPoint

PA/Secretarial Support

Our virtual assistant services don't just cover you for occasional admin tasks, we also offer a full virtual PA/ secretarial support service to ensure you get your very own professionally trained and experienced PA dedicated to you.

The services of a virtual PA are bespoke to each client and encompass all aspects of operational management to suit your needs.

Best of all, by using a virtual PA /secretarial support service it is more cost effective than taking on staff because you don't have to worry about paying the overheads that come with employing a PA, such as holiday pay, sick pay, etc. We only charge you for the time we spend doing your work (a pay as you go service if you will). Not only that, we work from our own office, with all our own equipment, meaning you don't have to worry about finding space for an inhouse member of staff.

Personal Diary Management & Telephone Answering Service

Efficiency is key to any business. Fundamental to achieving efficiency is effective management of a diary / schedule to enable businesses to run smoothly and business owners to work more productively. In addition, ensuring incoming telephone calls are responded to in a timely manner improves customer service and ultimately business productivity.

Although it is an integral part of a successful business diary management and telephone answering are sometimes neglected as they are often so far down the list of other more important things to do. That’s why it is something that can be outsourced easily to a Virtual Assistant and taken control of by them in order to be given the importance they deserve. You can then focus your attention to where it is required to run your business successfully.

At Purple Hawk your personal diary manager will take charge of your diary / schedule. This includes creating, managing and maintaining an efficient and accurate record of all events for you ensuring you can keep track of everything from internal meetings, external meetings and conference calls to deadlines, travel arrangements, and appointments.

When you outsource your diary management and telephone answering to a Purple Hawk VA it allows them access to your diary so they can take charge of all incoming booking enquiries and amend existing commitments, ensuring every business day runs smoothly.

Accounting & Financial Management Services

Whether you require a fully monthly bookkeeping service or ad hoc invoicing tasks to be completed qualified staff are available to manage your accounts using HMRC approved software.

This includes, invoicing customers and clients and tracking of payments and debt management.

Social Media Services

Our team of experienced social media experts understand each social media platform and know importance of authenticity. They are excellent at creating graphics and content and ensure consistency across your channels when it comes to posting on each of your channels.

Social media is a great way of connecting with potential customers and carries great impact, it drives traffic to your website, increases sales and puts you right in front of your ideal customer. With the right strategy, consistency and impactful posts you will start to see some great results.

When you work with us, you will be assigned a social media manager who will take the time to get to know you and your business, this is important so that we understand how you want to come across, what your mission, vision, ethics and values are, and who your ideal client is. It is very important to us that we post in your voice and keep things consistent.

We will then create a social media strategy for you, and with your agreement we can ensure your branding, voice and message are put across in a clear and concise way to capture the attention of your potential customers.